Can't export activity video

YukioYANAGIMOTO

When I try to export activity "Video", I get a "500 error".

mipapo

Currently the video export is not working. Hopefully we can resolve it next week

YukioYANAGIMOTO

mipapo
Thank you for contacting us. I understand the situation. I hope to resolve it next week.

mipapo

Still in progress - I don't see a solution at the moment for this week

YukioYANAGIMOTO

mipapo
Got it. Thank you.

mipapo

We reverted a change from october now as it takes too much time to analyze this problem in detail at the moment.

mipapo

Currently there is another problem as we are getting blocked to access the tiles for the maps. We are working on a own solution for this

mipapo

Corona has unfortunately put me a bit out of action and I didn't have the energy for Runalyze after work. I'm working on the topic, but I'm currently running some processes to provide my own maps. Generating them is taking a while and I'll probably only be able to continue working on them on Monday.

mipapo

It's not finalized, but a temporary infrastructure is live for the social image/video export

RoryCalhoon

Just wondering how this is progressing?I can currently export image and story image, the video options try to export, but I only get a quick screen refresh rather than a download. This is through Firefox on Android. Appreciate the work on the app, I love it.

mipapo

It worked again, but I have to revert another fix again we've deployed this week, which doesn't work.

nheuvelsland

Thank you for the effort. It's unfortunately not working yet...

mipapo

nheuvelsland Might be a different issue for your account and related to many changes we did in the last weeks. I will take a look at it soon

mipapo

Should be working now. Some problems were related to privacy zones